Nov 12, 2025
U.S. Polo Assn. Field One
Multi-year Collaboration Agreement to Enhance a Legendary Venue,
Creating Extraordinary Experiences for Guests, Members and Employees
ISS and the United States Polo Association (USPA) recently entered into a multi-year partnership for integrated facility management and hospitality services at the National Polo Center (NPC) in Wellington, Florida.
ISS North America will provide facility management, cleaning and food and beverage services, and manage club operations at the National Polo Center, the epicenter for polo in the U.S. A multidimensional property featuring six championship fields, two restaurants and the Pavilion event space, NPC is also home to The Polo Club, a membership organization for polo enthusiasts. The USPA will continue to internally manage security, grounds, stables and polo operations.
“The National Polo Center is an iconic destination that offers unrivaled experiences for players, teams, guests, club members and the entire polo community. In partnering with ISS, we ensure the property continues to operate as a world-class facility setting a next level standard for hospitality in sports venues throughout the U.S.” – USPA Chairman Stewart Armstrong
Guckenheimer, ISS North America’s culinary service brand and a premier provider of dining and catering experiences in commercial facilities, will assume responsibility for dining and related services at NPC. Known for its commitment to nutritious, chef-crafted food, sustainability and welcoming, inclusive environments, Guckenheimer will enhance and update both the menus and guest experience in the 7th Chukker and Mallet Grille restaurants, at catered and special events, and in match spaces.
Leading the ISS team is Xavier Roca, the new General Manager and a 25-year veteran of the hospitality and food and beverage industries, including management positions at Delta Airlines and The Ritz-Carlton. Rene van Camp, Chief Hospitality Officer, will also play an ongoing role as ISS and Guckenheimer inject a new level of hospitality into operations at NPC.
ISS North America provides facility management and hospitality-focused programs to organizations in entertainment venues, sports facilities, offices, airports, laboratories and other commercial locations across the globe. ISS’ people – Placemakers – transform spaces through elevated cleaning, front- and back-office support and maintenance, and flawlessly functioning facilities management. Guckenheimer, ISS’ culinary division in the United States and Canada, offers chef-crafted meals that enhance the employee dining experience and reflect a commitment to hospitality and service excellence. ISS employs more than 320,000 employees around the world and in 2024 reported Group revenue of $11.6 billion USD globally.
Steven Quick, CEO & President, Americas, ISS said, “World-class event spaces need a world-class facilities partner to support their track records. We are excited to be the exclusive integrated facilities management partner of the world-renowned United States Polo Association at the National Polo Center. Our focus on hospitality as the driver behind everything we do ensures guests, members, teams, players and employees have memorable experiences from the moment they step onto the property to the time they leave.”
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